Privacy Policy

INOVA – Web & Digital is committed to protecting your personal data. This privacy policy informs you transparently about the data we collect, why we collect it, how long we keep it, and your rights.

This policy is written in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the Belgian law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

1. Data Controller

• Name: INOVA – Web & Digital
• Status: Self-employed (complementary) — Natural person
• Address: Av. Emile Vandervelde 86, 6200 Bouffioulx, Belgium
• VAT / BCE no.: BE 1037.081.240
• Email:contact@inova-web-digital.be

2. Data Collected & Purposes

We only collect data strictly necessary for the purposes described below:

3. Retention Periods

• Contact form data: 3 years from the last contact.
• Invoicing and accounting data: 7 years (Belgian legal obligation).
• Analytics data (Google Analytics): maximum 14 months (GA setting).
• Cookie consent preference: maximum 13 months.

4. Cookies

This site uses cookies. A cookie is a small text file placed on your device when you visit. Below is the list of cookies used:

You can withdraw your consent at any time by clicking 'Manage cookies' in the footer, or by configuring your browser to block third-party cookies.

5. Data Sharing

Your data is never sold or rented. It may only be shared in the following cases:

• Google LLC (Google Analytics) — for audience analytics, under the EU–US Data Privacy Framework.
• OVHcloud — website host, subject to European regulation (GDPR).
• Competent authorities — if required by law or court order.

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6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: obtain a copy of the data held about you.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request deletion of your data (right to be forgotten).
• Right to restriction: limit processing of your data in certain cases.
• Right to portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interest.

To exercise any of these rights, contact us at: contact@inova-web-digital.be. We will respond to your request within 30 calendar days.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure: HTTPS/TLS connection, restricted data access, regular backups. In the event of a data breach likely to create a risk to your rights and freedoms, you will be notified as soon as possible.

8. Supervisory Authority

If you believe that the processing of your data does not comply with the GDPR, you have the right to lodge a complaint with the competent data protection authority:

• Authority: Data Protection Authority (APD/GBA) — Belgium
• Website: www.autoriteprotectiondonnees.be

9. Policy Updates

This privacy policy may be updated to reflect legal, regulatory or practical changes. The last update date is shown at the top of this page. In the event of a material change, a notice will be displayed on the website.